Get your files back — then make sure it never happens again.
Mac Data Recovery & Backup in Tallahassee, FL
Photos, client files, a dissertation, twenty years of accounts. When a drive fails, the hardware is rarely the thing you are actually worried about. We recover what can be recovered — and then set up a backup that runs without you thinking about it.
Mon–Fri 9am–5pm · Tallahassee, FL
23+ years
Serving North Florida since 2003
Apple Certified
Certified Macintosh Technician
$55 diagnostic
Credited toward your repair
Family owned
Same family, same town
The problem
If this is happening right now, stop using the Mac
Every extra minute a failing drive spends powered on can overwrite the very data we are trying to reach. Power it down and call us on 850-894-3622.
- The drive is clicking, ticking or grinding.
- Your Mac boots to a question-mark folder and cannot find the startup disk.
- Files or an entire folder have vanished, or a share has emptied itself.
- Time Machine says the backup is corrupt, or it has not actually run since 2023.
- You emptied the Trash and immediately realised what was in it.
- The external drive that held the only copy no longer mounts.
Important: Do not run disk repair utilities, do not reformat, and do not reinstall macOS. Each of those can make a recoverable drive unrecoverable.
The solution
How we approach a recovery
Recovery is careful, methodical work. We are honest with you at every stage about what is realistically retrievable.
- 01
Assessment first — $55
We establish whether the failure is logical (deleted, corrupt, bad partition map) or physical (mechanical or electronic), because those are very different jobs with very different odds.
- 02
A straight answer about the odds
You get told what we expect to recover, what it will cost, and whether the job needs a specialist clean-room lab instead. If it does, we say so and point you there — we have referred people elsewhere when that got them a better outcome.
- 03
Image the drive, work from the copy
Where the drive still responds we take a sector-level image and do all recovery work against that copy, so the original is never put under further stress.
- 04
Return your data, then close the hole
You get your files back on healthy media. Then we set up a backup — on-site, off-site or both — and verify that it actually restores.
What you get
Why people choose us for this
Your data stays in Tallahassee
Nothing gets mailed to an anonymous processor. We handle it here, and we take the trust that involves seriously.
An honest read on the odds
No one is charged for a fishing expedition. If a recovery is unlikely or needs a clean-room lab, you hear that up front.
Backups that get tested
An untested backup is a rumour. We check that yours restores, not just that it runs.
On-site or off-site — or both
Local Time Machine for speed, off-site for fire, flood and theft. We will set up whichever combination fits how you actually work.
Business and school fleets too
Shared storage, servers and multi-Mac offices, not just single laptops.
Confidentiality as standard
Client files, student records, patient information — safeguarding your property is part of the job, not an add-on.
Scope
What this covers
- Data recovery from failed hard drives
- SSD and flash storage recovery
- Deleted file and emptied-Trash recovery
- Corrupt partition and volume repair
- External drive and RAID assessment
- Time Machine repair and rebuild
- On-site backup solutions
- Off-site & cloud backup solutions
- iCloud setup and troubleshooting
- Backup verification and restore testing
- Data transfers between Macs
- Secure data wipe before you sell or donate
Pricing
What it costs
Our rates are published because you should not have to ask twice. They are the same for everyone, whether it is a laptop or a building full of them.
Diagnostics
$55prepaid at check-in
Covers a full diagnostic and a written report back to you. The $55 is credited toward the repair if you decide to go ahead.
In-shop & remote support
$110per hour
Applies after diagnostics or during a consultation. This is usually the minimum charge — we tell you before you go past it.
On-site support
$165per hour
We come to your home, office, school or campus. Additional charges may apply outside Tallahassee — call the office for details.
The $55 diagnostic is credited toward your repair. Parts are always quoted before any work starts.
In their words
I have been using Mac and More Systems’ services both at work and at home for over 10 years. Always dependable, knowledgeable and friendly, Mac and More Systems is my business “partner.” Because of Mac and More Systems, troubleshooting and repairing problems related to my work Mac and my home Macs are things I don’t need to worry about. We are lucky to have them in Tallahassee.
Questions
Data Recovery & Backup — frequently asked
Can you recover data from a Mac that will not turn on?
Very often, yes. A Mac that will not power on is frequently a power or logic board fault while the storage itself is perfectly intact. The diagnostic tells us which, and in many cases we can read the drive even when the machine is beyond repair.
How much does data recovery cost?
It begins with the $55 diagnostic, which tells us the type of failure and the realistic odds. Logical recoveries are billed at the $110 hourly rate. Physical failures that need a specialist clean-room lab cost considerably more, and we will tell you that before you commit rather than after.
What should I do right now if my drive is failing?
Shut the Mac down and leave it off. Do not run First Aid or Disk Utility repairs, do not reformat, and do not reinstall macOS. Then call us on 850-894-3622. Continued use is the single most common reason recoverable data becomes unrecoverable.
Do you recover data from Apple silicon Macs with soldered storage?
M-series Macs store data on soldered flash tied to the Secure Enclave, which makes recovery from a dead board far harder than it was on older Macs. That makes an off-site backup essential rather than optional — and it is exactly the sort of thing we would rather set up for you before there is a problem.
Can you set up backups for a whole office?
Yes. We design and install backup for small businesses, schools and enterprise environments across North Florida and Southwest Georgia, including networked storage and off-site replication.
Areas we serve
Data Recovery & Backup across North Florida & Southwest Georgia
Our shop is in Tallahassee at 230 John Knox Road #4, and we travel for on-site work at $165 an hour. Additional charges may apply outside Tallahassee — call the office for specifics.
- Tallahassee, FL
- Leon County
- Crawfordville
- Havana
- Quincy
- Monticello
- Thomasville, GA
- Bainbridge, GA
- North Florida
- Southwest Georgia
Mac and More Systems230 John Knox Road #4, Tallahassee, Florida 32303
Monday–Friday, 9:00am – 5:00pm. Closed weekends.
Get directionsNext step
Need data recovery & backup in Tallahassee?
Call the shop and speak to someone who does this every day, or send the details and we will come back to you.
Mon–Fri 9am–5pm · 230 John Knox Road #4
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